Posts Tagged ‘marketing’

How to Put on an Event

Thursday, June 17th, 2010

Any event, no matter what the focus, whether it is a music festival, gala fund-raiser, carnival, county fair, educational conference or pow-wow, has its staging requirements in order to assure success. Having just come away from what was supposed to have been a 4-day regional dowsing conference that fell flat on its kiester, I really felt the need to describe this for quick reference. With some 30 years in advertising, marketing, PR, graphics, printing and all related activities, I can offer some simple guidelines so that any event planners out there can be successful. It isn’t rocket science, but it does require a certain amount of organization and a real plan.

At a minimum of 6 months in front of your actual event, you need to have your date and site completely solidified and your committee in place.  If it is a yearly event, you sign the contract to reserve the venue for next year before the end of this year’s event. The bigger conferences and trade shows sign multi-year contracts to get the better deals. If your core audience has other competing events in the same time frame, you have to make sure you are not competing for those people because it will hurt you! How important is this? It is the very foundation.

Believe it or not, I’ve seen various groups still trying to find a venue as little as one month ahead of their event… it doesn’t work. Some years ago Texas Chiropractic College was trying to bring a high-society donor crowd to their gala… and they scheduled the gala for the same night as the Junior League of Houston’s gala… the result was a very expensive party for some 200 chiropractors and none of the society swells… and yes, they lost a lot of money on it.

The deposit money for next year’s event must come off the top of this year’s event’s income.  If you don’t have all the money you need to reserve your venue at that point, negotiate for the latest point they will accept the money to give you time to get sponsors.  Local companies are certainly willing to sponsor… for example, Green Mountain Energy, some radio stations and BFI have been very active in their sponsorships. 

If this is a big event which will take a lot of capital to put on, then fundraising events have to begin as early as possible, perhaps 9 months in front of the big event.  You name it… fashion trunk shows, psychic fairs, pub crawls, book signings, brunches, and concerts at local venues where part of the door is donated.  Be creative. 

Raffles or silent auctions are often a part of either pre-event fundraising or the event itself. Of course your group can always scrounge some stuff from around the house to give away, but if you are selling those tickets to raise money, you need some worthwhile stuff, so this is where your network of contacts will be valuable.  Gift cards are all the rage these days, but one or two larger ticket items help close the deal.

Your committee is important. You need “doers” instead of “talkers”. Make sure that everyone is clear on their jobs. If you don’t know your committee, find some small tests for each person.  Personally, I’d rather have a couple of unimaginative people with a “git-er-done” work ethic than a pack of self-serving drama-queens any day. Meet with your committee regularly. E-mail really helps to stay in touch.

I’ve also witnessed a local renaissance festival in the Pearland area, that lost the rights to its name because one of the staffers held the DBA on it, so when this flim-flammer finally left (taking a lot of vendor booth money with him), they had to change the festival’s name, and as a result couldn’t put on the event because they had to get re-licensed and re-permitted, and of course, the local power-brokers at city hall threw a monkey wrench into the works, and they had to wait another year to begin recouping their investments.

There is also a renaissance festival in west Texas that’s been floundering for the past several years because of crooks on the staff and a complete lack of money to either make necessary upgrades to the property (the dirt road keeps washing out) or even do basic advertising.  They’ve blown their credibility for the last time this year.  If you’ve got a situation where you’re mopping up after someone else, you either have to go large and rewrite the paperwork so you can get a loan, or start over from scratch.

Have your whole itinerary mapped out by 120 days before the event. This is GO TIME. You need to start promotions with the chambers of commerce, networking other non-profits, giving lectures and having informational booths at other events, and doing press releases at 4 months ahead of your event in most cases.

You can locate local, regional, state and trade publications over the web nowadays, and build a database spreadsheet to make mailing out your press releases faster and easier.

This is also the point where you need to start booking your display advertising since most magazines have their ad deadlines one or two months ahead of publication. You need to set appointments with advertising managers to negotiate some deep discounts on display advertising and how much they are willing to help you out by peppering their calendar with PSA mentions, not just to promote the event, but to recruit volunteers… you have to get the media people on your side.   You can start with small announcement ads for volunteers, talent and vendors in appropriate newsletters at this point, if you don’t already have them lined up. Please bear in mind that the very LEAST amount of advertising you can get away with is one solid month of coverage in front of the event.

Getting radio stations to mention your event is great, but it’s very much a crap shoot… they need those press releases ahead of time, too.

Remember that all of the broadcast and print media are hurting, so they cannot afford to give much space to press releases, so you often have to buy space to get mentioned in their community events calendars. 

You must also have flyers ready for volunteers to place into appropriate retail outlets and take to other events… sometimes you can get a printer to donate flyers.  The thing about flyers is they have to be out several months in advance to be picked up by the target audience.  Flyers are probably the most effective single method of advertising, so use this method!

You need to be booking talent, speakers and vendors as early as you can and throughout the process. Bands book their gigs for months in advance. The more popular the band, the further in advance you have to book them, and all the more important that you are not conflicting with bigger events in the region.  If your timing is good, often a band will donate their performance for P.R. purposes.  Most bands make their real money from CD & cassette sales.   

Vendors that work a whole festival circuit need the lead time to work your event into their schedule as well. You don’t want to leave any of this for the last minute. You want GOOD vendors, not the psychiatric cases that come out of the woodwork.

Keep a comprehensive contact database and don’t attempt to commit anything to memory. The more you get done in the 120-90 days before the event, the less stress you will have and the more successful the event will be. You have to have a plan and work that plan.

E-mail is the very last method of advertising you should consider. It is a great tweaker, but you cannot rely on it. I’ve seen event organizers attempt to float all of their advertising by e-mail and it simply doesn’t work. Bet on the spam filters removing most of it.

Websites are all-important nowadays, and it isn’t expensive or difficult to put a decent site together and get it registered on the search engines.  Make the maximum use of it.  You can have pages for the event itself, as well as pages for vendors, talent, volunteers, and all events leading up to the big event.  A good website keeps you from having to answer the phone at all hours.  Have a good contact form so you can build a customer database.  Have a full event brochure available in PDF format for easy download.  PayPal is an excellent tool for handling money… you can put PayPal buttons to sell tickets and various merchandise.  You can feature links to CafePress to sell imprinted merchandise such as mugs, caps and t-shirts. The quicker you get a website up, the better.

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Rev. Suzanne Powell manufactures and markets a full line of line of natural stone “medicine jewelry”, subtle energy tools, pendulums, angel and fairy art and “spiritual soap” through her website, http://www.turtleisland.cc  

Originally posted 2010-03-07 03:18:10. Republished by Blog Post Promoter

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Making the Best of a Bad Dowsing Conference

Thursday, June 17th, 2010

Awww man… I gotta say that last year’s Lone Star Dowsers regional dowsing conference didn’t meet expectations… not in the least. Apparently the local group left it all in the hands of two entrenched, cranky old women who had no real idea how to pull it off.  I’ll estimate that the total attendance was perhaps 3 dozen. The organization is out the rent on three small hotel ballrooms that were put together for the conference. My guess is that the vendors’ table fees may have covered the ballroom rental for the first day, but not for all four days. They really went in the hole.

 There was no sound system to amplify the voices of the speakers, so that anyone speaking in a very soft tone in the very back of the room (where the vendors were) was apparently heard all the way at the front of the room where the speakers stood.  A simple cheapo karaoke machine with a couple of add-on satellite speakers would have made all the difference in the world. Turns out they had a small PA system (in the trunk of a car, no less), but couldn’t find the microphone to it. All this woman had to do was hit the local music shop or Best Buy to pick up a replacement microphone (probably less than $20).  That would have saved a lot of irritation throughout the conference.

They did get one ad in the Centerpoint Project newsletter and the Indigo Sun, but those didn’t hit the racks/mailboxes until the first week of the month… and the conference didn’t start until the second week… only one week to be seen. They needed to have those ads out for at least two monthly issues ahead of the conference. There were no press releases. They e-mailed a flyer out and asked everyone at the monthly meetings to bring a friend. No direct mail like the Dallas dowsing club does when they do the conference every other year. Actually, I get the mail-outs from dowsing associations throughout the country. Last week I got one from the Arizona group announcing their conference. In a word, the promotion was not mis-handled so much as it wasn’t handled at all. Pitiful.

Okay, so I tagged one of the organizers and told her… “Hey, I’ve got 30 years in advertising, marketing, public relations, trade shows, graphics and printing… next time, please CALL ME! Let me help!”

Later on, I e-mailed and offered to create an Excel database list of membership that could be used to do quarterly mailings. In a word, I am volunteering to correct the problems and help save that chapter.

ON THE FLIP SIDE…

The lack of traffic allowed us vendors to get to know each other. We have connected and are making plans to do our own events. I will probably be building some websites for others, and we are all networking and swapping knowledge. We are planning on pushing for some changes in the local organization, and failing that, will probably plan to create our own dowsing association chapter. In other words, I’ll be making man times the money long term that I should have made at that conference.

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Rev. Suzanne Powell manufactures and markets a full line of line of natural stone “medicine jewelry”, subtle energy tools, pendulums, angel and fairy art and “spiritual soap” through her website, http://www.turtleisland.cc  

Originally posted 2010-03-07 03:23:44. Republished by Blog Post Promoter

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Pointers for Crafters

Thursday, June 17th, 2010

I know a lot of people who have gone into crafting various items for sale. Nice stuff… feels good, looks good, and ideally geared for a specific market segment. Believe me, I’m rooting for you! I want you to succeed!  In an effort to assist, I hereby offer some very basic advice.

BE UNIQUE.  Sell the sizzle.  Everything may fall into specific merchandise categories, but the idea is to make your product stand out with a different approach.  You can either invent your own categories or go broke buying pay-per-clicks for “jewelry”.

KNOW YOUR MARKET NICHE.  If you are going for interior decorators, then fine. My niche is obviously “new age” or “metaphysical”, so everything is tailored to that audience.  If you do wholesale, you have to know the types of shops to aim your message at, and what grabs their attention.  I’ve worked fairs where people balked at my pricing up until they watched – and probably felt – me blessing a freshly-crafted piece of jewelry… then they BOUGHT!

BUILD A WEBSITE. It has become the cornerstone of merchandising that you cannot do without these days. It doesn’t have to cost an arm and a leg… you will need a computer, a copy of Microsoft FrontPage (something like $200), your own URL (that’s the address for your website. The price varies by how long you purchase the rights to your URL), and a web-hosting service (a server that people access your website from… I pay $5.95 a month).  The tough part is getting photographs of your products… and good digital cameras are a lot cheaper these days . Make sure your web-host has FrontPage extensions enabled. I have gone to doing almost nothing but web sales and the occasional trunk show to get rid of old inventory… sure beats the hell out of hauling stuff all over the state, setting it up and having to stay with it all day long hoping for enough sales to cover my expenses.

DISPLAY.  I’ve worked a lot of little fairs… psychic fairs, music festivals, pow-wows and such.  Spend some time on creating your display to both show your craft in an optimal setting and to protect it.  It has to be strong enough, heavy enough, easy to set-up and tear-down, and so forth.  If you are doing outdoor events, you have to gear your display so that it will hold up in windy weather.  You will absolutely need an E-Z Up canopy if you do outdoor events, and be sure to spring for the side panels.  If you have lots of little items, like rings, you will probably need to put them in glass display cases, away from little klepto-maniacs.   

ADVERTISE.  Trade links with merchants and webrings, register with wholesale directory sites, consider getting on Google Adwords and Yahoo for their targeted pay-per-click programs (be real specific on your keywords). Run select print advertising, even if it is just classifieds in the backs of targeted magazines.  Make sure you have enough money to run a decent campaign, and make sure you hit your product’s prime buying season (with me that would be August through February).  Some things advertise well in local publications, some in national. Check the pricing and negotiate to get the most bang for your buck.

WHERE TO SELL?  Some crafts are well adapted to the local flea market, some aren’t. Some do well at church or community craft fairs, county fairs, chili cook-offs, barbecue cook-offs, motorcycle fairs, music festivals, rodeos, and so on. You have to figure out where the market for your merchandise is… what seems to be moving at what event, and what the ideal price range is for that event.  I’ve been to fairs where I made a lot of money $1 to $5 at a time, and others where I made all my sales $20-$50 at a time. 

I knew a psychic who did the whole circuit of redneck bible-belt county fairs… dressed as a gypsy… with a crystal ball… and really made a living at it.  The costume and playful “gypsy” demeanor kept the “fundies” from feeling threatened and her expertise in palmistry kept customers coming to her.

NETWORK.  Most all business is conducted through networking of one sort or another.  If you vend at fairs, get to know the other merchants around you and find out what fairs and festivals they vend at.  Swap e-mail addresses.  Send each other reviews of different vending venues.  Caravan to events and vend near one another for safety.  I was referred to a biker festival that I couldn’t work, but I sent the info to a friend, who got the last booth space and was able to pay the rent on her domicile as a result.  That buys a LOT of goodwill. 

DO NOT CONSIGN.  Repeat: DO NOT consign!  As you and your crafts get known, you will be invited to put your stuff for sale in people’s shops. They’ll walk up to your booth at a fair and oogle your crafts, and tell you how much they’d love to have your stuff in their shop.  Just smile sweetly and tell them that you do wholesale with a small minimum purchase.  Of course the merchant wants your stuff… that way they can populate their shop with inventory without having to buy it (and that’s poverty mentality).  Since the merchant has nothing invested, he has no reason to push or take care of the consigned inventory.  You, however, will run the very real risk of losing your stuff.  Either an undercapitalized shop will fold without warning and your stuff will disappear, or your stuff will get damaged. If they can’t buy your stuff, don’t give it to them.  You have money, time and materials invested, so you have to be paid for your goods.  You can offer to do a trunk show at their shop, giving them a percentage of your sales, if they advertise it as an event on their calendar. The most you should be willing to do is take a post-dated check for part of their purchase (try to get ½ of the purchase up front).  I’ve been there.  

Resist the urge to put your wares in a “crafters’ mall”… you are even more likely to lose them. You don’t want to have your stuff taken in a landlord-lien arrangement.  You don’t want your stuff to be locked out of your reach. Most have contracts that demand that you put in a full day’s work at the crafters’ mall a couple of times a week.  Such an arrangement restricts your ability to work festivals where the crowds would be more apt to spend money with you.  

BOOKKEEPING.  One method that helps the most at tax time is to write the events you’ve worked on a calendar, along with mileage, meals, motel, booth fee, and sales. Put the sales tax you collected at each event in an envelope and keep it separate from all other monies so you don’t get caught flat-footed when the time comes to fill out that state sales tax form… you should just have to make sure your figures match and get a money order.  All this also makes it much easier to do income tax. Consider investing in Quicken or other tax preparation software. Spread sheet programs are great for keeping records of sales, customer mailing lists and festival contacts.   I still use an accountant, but I walk in with everything categorized, documented, and totaled, to keep the accountant’s cost down.  

OPEN A SHOP?   Well… I can only tell you what’s worked at all the successful shops I’ve seen.  A crafter that is experienced in marketing his wares will eventually get some insight into market dynamics.  Some will take this step because there is a certain ego satisfaction in “owning a shop”.  Some don’t feel the need to be tied down to a shop as it can be a drag. If your shop is in a weekend flea market, then your weekends are tied up so you can’t do festivals, and you will have to deal with the dickering mentality and the neighborhood hoods.  If your shop is in a shopping center, you’re also looking at an ironclad lease contract.  If you want a shop, my recommendation will be to do the research on the area, create a business plan and get a loan so you will have the money to advertise as well as survive the first two years in business.

If you open a “new age” shop, do so in late summer so you can have the stock for the Christmas and New Years’ holidays, and begin advertising before you open your doors.  After February, the sales tend to ebb and flow at a much less intense rate.  The more successful shops tend to keep a full calendar of lectures and workshops going to keep traffic coming into the shop year-round. If there is room, consider having a periodic well-advertised open-house or psychic fair to introduce new people to the shop. Have a guest book so people can sign up to get your newsletter.

Most successful “new age” shops will also tend to have private spaces for a psychic reader, astrologer or some kind of health professional like a hypnotherapist, Reiki Master, massage therapist or reflexologist. Such professionals build a relationship with the shop… they bring in business by promoting their services, while the shop benefits from traffic, books appointments and either collects a percentage or flat rental fee for the space.  It is important that your instructors and resident readers/healers are of the highest integrity.  The best “new age” shops build themselves as a resource to the community, not just gift shops.

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Rev. Suzanne Powell manufactures and markets a full line of line of natural stone “medicine jewelry”, subtle energy tools, pendulums, angel and fairy art and “spiritual soap” through her website, http://www.turtleisland.cc  

Originally posted 2010-03-07 02:46:38. Republished by Blog Post Promoter

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Sam’s Club Dropped the Ball

Saturday, May 15th, 2010

I’m a firm believer in bulk buying. Why buy a little bag of rice when you can get a big bag for almost the same price and suck-wrap the excess for future consumption?  Why buy a small block of toilet paper when you can get a big one that will last you for a whole month at a lower per-roll price? Why buy cheese, bacon, apples or whatever at the grocery store when you can get twice as much for the same price at a wholesale club? Granted, we’re in a two-person house, and our consumption level is fairly low, but we really do see the savings in buying bulk and repackaging it.

I’ve been a Sam’s Club member/customer for decades now and I’ve gotten to the point where they almost have nothing for me any more. Sam’s, like WalMart, is carrying fewer lines, less variety, and lower quality… and it is getting worse. The whole thing’s been going downhill since Sam Walton died. The new management is a little too tough on vendors, and when they can’t meet the new pricing requirements, the management cuts them off from both Sam’s and WalMart.  The result is fewer product offerings and lower quality.

Add to this, the fact that they are attempting to go for a different market segment… the Hispanic community… with a new store called MAS. Get it? MAS is SAM backwards.  I found an article about it: http://www.reuters.com/article/idUSTRE49R3ZV20081028    One is on I-45 North here in Houston. Okay… the first thing I’m going to question is why they are doing this when WalMart is already catering to this market segment… if you don’t believe me, look around next time you’re in there. The second thing I will question is how do they expect to sell memberships to a community that typically doesn’t buy memberships, and… how to put this delicately… depending on immigration status, doesn’t like to sign up for anything?  Of course, that’s their experiment.

Now for the GOOD NEWS:  Last weekend I drove a few miles out of my way to see a place called CostCo. My main hangup with the place is that there aren’t very many around. I have to drive down to the Katy Freeway at Bingle or north to Willowbrook Mall to find one of these places. I gotta tell you… it is worth the drive!  Prices overall may be 2% higher than Sam’s Club, but they more than make up for it in sheer variety! Whoo boy!  They have a large selection of organic everything! Organic and gluten-free product offerings.

I saw a 5 Lb. bag of organic quinoa for $8, which is a much better price than I can get on-line. I picked up two pack of 23 oz. organic blue agave nectar for $7.49… about what you’d pay for one of them! I got a two-pack of 28 oz. organic peanut butter for $7.79. I picked up a huge 26 oz. jar of organic almond butter for $5.99.  I loaded up on dried figs, cashew clusters and tropical dried fruit mix to snack on.

Here’s the cool thing… go to their website on-line… http://www.costco.com  Now go under their food section and check out their emergency food kits.  You can pick up a freeze-dried vegetable variety pack with 264 servings that will last 25 years for only $84.99.  They offer a freeze-dried fruit pack for $130.  Mountain House freeze-dried food packs featuring full meals that you only add hot water to, and even an emergency garden seed kit for $50.  When you order on-line, the shipping is supposed to be free… I was told that when I got my membership at the store.

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Rev. Suzanne Powell manufactures and markets a full line of line of natural stone “medicine jewelry”, subtle energy tools, pendulums, angel and fairy art and “spiritual soap” through her website, http://www.turtleisland.cc  

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